“Our intention is that, where possible, your existing tickets will remain valid for the 2021 tournament,” said the email sent to over one million ticket-holders across Europe.
“However, before we can confirm whether your existing tickets are valid or not, the 2021 match schedule needs to be finalised.”
The finalisation of the venues and the dates is understood to be delayed by question marks over whether certain Cities will still be able or eager to host matches with three of the worst-hit countries England, Italy and Spain all hosting key games.
Rome was scheduled to host the opening ceremony and the first game while Wembley Stadium was down to host the Final, both semi-finals and other key matches in the knock out stage.
Dublin’s co-host of games in Group E is scheduled to be Bilbao.
The dates have been set for the tournament to take place exactly 12 months on from June and July but the final decision has yet to be confirmed on where the games will take place.
In the event that ticket holders are unable to attend the matches, whether by virtue of a venue change or any other reason, there will be an option to get a full refund.
UEFA is currently building out a refund portal which will be open prior to the scheduled start date of what would have been this summer’s football highlight.