Sport for Business will be attending today’s ALSD Conference at Tottenham Hotspur’s new stadium in London.
This premium event for venue operators is organised by the Association of Luxury Suite Directors and the Irish-based Sports venue Business run by Katie McIntyre, a previous contributor to Sport for Business events.
It is a powerful line up of speakers from across the sector, looking at how the venue business has been and is continuing to be reshaped by the world around us from lockdowns to level-up technology.
Here is the agenda and watch out for Sport for Business social channels on Linked in and Twitter for updates through the day as well as a wrap up tomorrow morning.
Opening Keynote: Laura Chiplin, Head of Visitor Attractions & Events, Tottenham Hotspur Football Club
State of the Industry: Presented by Matthew Avila, Project Manager, Hunden Strategic Partners. Hear about what facilities are going up, trends in different sports and facility types, and new research.
Current & Future Trends in Sports Venue Design – sponsored by Populous. Speaker: Liam Doyle, Principal, Jump Studios.
How Technology Enables Premium Guest Experiences at Lords Cricket Ground. Speakers: Jeff Wollen, Chief Information Officer, Marylebone Cricket Club (MCC); Mike Bohndiek, Founder & CEO, PTI Digital; and Roy Yaoz, CCO, Triple Jump Technologies.
Commercialising the Guest Experience. Moderator: Natasha Thiebaut, Director, Bluerock Sports & Entertainment. Speakers: Laura Chiplin, Head of Visitor Attractions & Events, Tottenham Hotspur Football Club; Oliver Wright, Premium Director, Europe, ASM Global; Vicky Jaycock, Senior Manager, New Stadium Sales, Everton; and Roy Westwood, CEO, Forward Associates.
The Future of Hospitality – sponsored by Sports Travel & Hospitality (STH). Moderator: Amanda Verhoff, President & Executive Director, ALSD. Speakers: George Vaughan, Head of Technology, Ascot Racecourse; Angus Brown, Head of Sales & Business Development, Sports Travel & Hospitality (STH Group); and Hayley Wood, Commercial Manager, Formula 1®.
Customer Experience & The New Now – sponsored by dasGate. Moderator: Nicholas Brice, CEO, Soul Corporation. Speakers: Robert Fitzpatrick, CEO, The Odyssey Trust; Alfonso Urrizburu, Business Unit Director, dasGate; Une Marija Jurkstaite, Head of Experience, YTL Arena Bristol; Christian Lau, CTO, Los Angeles Football Club; Bjorn Poels, CCO, Bundeling; and Terrie Smith, CEO, DIGISEQ.
New Builds & Renovations – sponsored by WilkinsonEyre. Moderator: Tom Roche, Sales & Projects Director – UK & Europe, The Parker Company. Speakers: Ben Kensell, CEO, Hibernian FC; Sam Wright, Director of Sport, WilkinsonEyre; Richard Mulvenna, Head of Design, Portview; and Nick Lekos, Global Director of Sales, Spring USA.
Is Your Venue Ready for the Metaverse? Presentation by Francis Casado, Head of International Business Development, 3D Digital Venue.
Presentation of the IIFX Innovation Venue Award to Tottenham Hotspur, by Dr. Lou Marciani, Co-founder, IIFX followed by a very special behind-the-scenes tour of Tottenham Hotspur Stadium, presented by Tottenham Hotspur, F3 Architects and Levy UK + Ireland, with presentations from Ian Laurence, Partner, F3 Architects; Rak Kalidas, Commercial Director, Levy UK + Ireland, closing with networking, food and drinks in the Exhibition Hall. Tour sponsors: F3 Architects / Portview / Forward Associates / Populous / Terraplas
